Expertise, Amplified for Industrial Operations
Operational AI that helps your teams make better decisions and move faster. We turn scattered knowledge into instant answers, so your experts can focus on what matters.
Works With Your Existing Systems
Powered by leading AI platforms that integrate with the tools your teams already use
How We Help
Less time to answers More time for solutions
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AI-Powered Search
- Find answers instantly with natural language queries. Your team gets precise information in seconds, not hours. Employees lose 1.8 hours daily searching for information. We fix that.
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Automated Support
- Resolve common questions automatically, 24/7. Free your experts from repetitive tickets to focus on critical work. 40% of support tickets are repetitive issues that AI can handle.
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Centralized Knowledge
- One source of truth for all operational information. No more hunting through SharePoint, emails, and scattered docs. Everyone accesses accurate, up to date information.
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Agentified Workflows
- Custom AI agents that automate tasks and provide intelligent guidance. Consistent performance, reduced human error, and streamlined processes across your operations.
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Human in the Loop
- Technology serves people, not the other way around. Our AI amplifies human judgment, never replaces it. Your experts stay in control of critical decisions.
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Outcome Focused
- We measure success by your results: tickets resolved, hours saved, incidents reduced. Real ROI you can measure.
FAQ
Common Questions about Operational AI
Who is Puffstack built for?
We serve mid-market industrial operators: manufacturing facilities, chemical processing plants, industrial distribution, and regulated operations. If your team has extensive documentation scattered across systems and operational processes that could benefit from intelligent optimization, we can help.
How does Puffstack integrate with our existing systems?
We work with what you already have: SharePoint, Confluence, historian exports, distributed control systems, and common industrial tools. No rip and replace required. Our approach is to enhance your existing infrastructure, not replace it.
What kind of results can we expect?
Our customers see faster information access, reduced support ticket volume, and fewer operational errors. We track concrete metrics: tickets resolved, hours saved per employee, AI answer accuracy, and incidents reduced. We measure success by your outcomes.
How long does implementation take?
We start with fast, focused pilots that demonstrate value in weeks, not months. A typical pilot targets a specific use case with measurable outcomes. From there, we expand based on proven results.
How do you handle data privacy and security?
Privacy and security are foundational to everything we build. We offer on-premises deployment options, implement strict data handling protocols, and comply with relevant regulations. Your data stays under your control.
What's the human in the loop approach?
Our AI amplifies human expertise, it doesn't replace it. Critical decisions stay with your people. The system provides recommendations, surfaces relevant information, and handles routine tasks, but your experts remain in control of what matters.
How is Puffstack different from other AI solutions?
We're forward-deployed and outcome focused. We work directly within your operations, not from a distance. Our pricing ties to measurable results. And we work with your existing systems rather than asking you to change everything.
Ready to Amplify Your Team's Expertise?
See how operational AI can reduce support burden, accelerate decisions, and unlock the knowledge trapped in your systems. Let's start with a conversation about your operations.